Support

Get started

If a quantity looks wrong, check each roof plane, pitch, openings, overhang, waste setting, and coverage for your chosen product.

Purchases and access

If a control is locked, open the in-app purchase screen to see current plans. To recover a purchase, use Restore Purchases in Settings while signed into the Apple account used to buy. Manage or cancel subscriptions in Apple account settings. Apple handles billing and refunds.

Data and sharing

ShingleKit has no app account or app-managed cloud sync in the reviewed build. Device backups and purchase services are controlled by Apple.

Before deleting the app or changing devices, keep copies of important exported files. A file shared with another app is managed by that destination.

Contact

Email nz.jiangzq@gmail.com with the app name, iOS version, device model, and a short description of the issue. A screenshot is optional. Do not send your Apple ID, password, payment card number, or sensitive client data.