WA Thermoregulatory Dysfunction Energy Subsidy - $810 a Year
This page is a direct rule-based guide for AU_WA_THERMOREGULATORY_ENERGY_SUBSIDY (rule version 2025-26, effective 1 July 2025). It explains the WA Thermoregulatory Dysfunction Energy Subsidy, which pays $810 a year to eligible concession card holders.
Don't want to read the full rule? Get a personalised report on every Australian government benefit you may qualify for in under 3 minutes.
Quick Answer
You may qualify if you live in Western Australia, hold a Pensioner Concession Card or Health Care Card, and have a medical condition that prevents your body regulating temperature. In the questionnaire it is reached when state = WA, your concession_card_type is a PCC or HCC, and medical_condition_unable_to_regulate_temperature = true.
This is a cash subsidy of $810 a year, paid in advance to a nominated account to help cover the higher heating and cooling costs that come with a thermoregulatory condition.
Outcome summary: a yearly energy subsidy for people whose medical condition makes managing their body temperature, and therefore their energy bills, far harder.
What Is This Payment?
The Thermoregulatory Dysfunction Energy Subsidy is administered by RevenueWA. It recognises that people whose bodies cannot regulate temperature normally often need to run heating or cooling far more than others, which increases their energy bills.
The rule database tags it as a Group A benefit with monetary_primary as its result role, so the questionnaire can estimate the specific $810 dollar amount based on the YAML rule.
The subsidy is $810 a year, paid in advance to a nominated account. A household can receive up to two subsidies where there are two eligible people. A doctor or specialist must certify that the condition meets at least two of the three medical criteria and has been treated for at least three months.
How Much Can You Get?
The amount block is fixed at $810 for the yearly period.
- $810 a year, paid in advance to your nominated account.
- Up to two subsidies per household where two people in the home are eligible.
- Tied to a certified medical condition, so it is in addition to general energy concessions you may already receive.
Eligibility Conditions
The eligibility block is an all set, so every condition must pass.
- Western Australian resident:
state = WA. The subsidy is administered by RevenueWA for WA residents. - Holds a Pensioner Concession Card or Health Care Card:
concession_card_typeis a PCC or HCC. The Commonwealth Seniors Health Card does not qualify for this subsidy. - Has a thermoregulatory medical condition:
medical_condition_unable_to_regulate_temperature = true, used as a proxy for meeting at least two of the three medical criteria, certified by a doctor or specialist.
The medical evidence is central: a doctor or specialist must certify that you meet at least two of the three thermoregulatory criteria and that the condition has been treated for at least three months.
Note that, unlike some other WA concessions, the Commonwealth Seniors Health Card is not accepted for this subsidy. You must hold a Pensioner Concession Card or a Health Care Card.
How To Apply
The channels are online and by form, with your concession card and a medical certificate. You can contact RevenueWA on 61 8 9262 1373.
- Have your doctor or specialist complete the medical certificate confirming the condition and criteria.
- Apply online or by form through RevenueWA, providing your concession card details.
- Nominate the account to which the $810 advance payment should be made.
Read the official WA Thermoregulatory Dysfunction Energy Subsidy guidance
Rule-Based Scenarios
Scenario 1: a person with a spinal cord injury
Aaron has a spinal cord injury that impairs his temperature regulation and holds a Pensioner Concession Card. His specialist certifies the condition, and he receives the $810 subsidy in advance for the year.
Scenario 2: two eligible people in one home
Two members of the Patel household each have a certified thermoregulatory condition and hold Health Care Cards. The household receives two subsidies, $1,620 in total.
Scenario 3: a Health Care Card holder
Sophie holds a Health Care Card and her doctor certifies that her condition meets the criteria and has been treated for more than three months. She qualifies for the $810 subsidy.
Scenario 4: a Commonwealth Seniors Health Card holder
Brian holds only a Commonwealth Seniors Health Card. Because that card is not accepted for this subsidy, he does not qualify under this rule.
Common Mistakes
- Applying without medical certification: a doctor or specialist must certify the condition against at least two of the three criteria.
- Using a Commonwealth Seniors Health Card: this subsidy requires a Pensioner Concession Card or Health Care Card; the CSHC is not accepted.
- Assuming general energy concessions cover it: this is a separate, medically based subsidy of $810 a year.
- Missing the treatment-duration requirement: the condition must have been treated for at least three months.
- Not claiming for a second eligible person: a household can receive up to two subsidies where two people qualify.
- Forgetting to nominate an account: the $810 is paid in advance to a nominated account, so provide your details.
Related Benefits
- WA Energy Assistance Payment - an annual credit on Synergy electricity accounts.
- WA Air Conditioning Rebate - help with cooling costs for eligible hot-zone residents.
- WA Hardship Utility Grant Scheme - help to clear overdue energy and water bills.
- WA Life Support Equipment Rebate - energy support for essential medical equipment.
- Essential Medical Equipment Payment - a federal payment for the running costs of medical equipment.
- Health Care Card - federal card that helps unlock state concessions.
Frequently Asked Questions
How much is the Thermoregulatory Dysfunction Energy Subsidy?
$810 a year, paid in advance to a nominated account.
Which concession cards qualify?
A Pensioner Concession Card or a Health Care Card. The Commonwealth Seniors Health Card is not accepted for this subsidy.
What medical evidence do I need?
A doctor or specialist must certify that your condition meets at least two of the three thermoregulatory criteria and has been treated for at least three months.
Can a household get more than one subsidy?
Yes. A household can receive up to two subsidies where there are two eligible people.
Who administers it and how do I apply?
RevenueWA administers the subsidy. Apply online or by form with your concession card and medical certificate; you can call RevenueWA on 61 8 9262 1373.
Find every Australian government benefit you're entitled to
Benefit Check uses the same rule engine behind this page to scan all 272 federal and state benefits. Answer a short questionnaire and get your full eligibility list with calculated amounts.